Terms and conditions

§1 Validity towards consumers and definitions of terms

1. The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

2. “Consumer” within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

§2 Conclusion of a contract, storage of the contract text

1. The following regulations regarding the conclusion of the contract apply to orders via our online shop https://tourist-sim-cuba.com

2. The purchase contract is concluded with:
Online Marketing
Dominik Stauffer
Zeppelinstr. 15
85748 Garching near Munich

3. The presentation of the services in our online shop does not represent a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order credit to be sent. By ordering the desired top-up, the consumer makes a binding offer to arrange telephone credit.

4. When an order is received in our online shop, the following regulations apply:

The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order takes place in the following steps:

1. Selection of desired product.
2. Confirm by clicking the “Add to cart” button.
3. Checking the information in the shopping cart.
4. Pressing the “Proceed to checkout” button.
5. Login or register on https://tourist-sim-cuba.com if it has not already taken place.
6. Enter the phone number for top-ups or personal data for the Cubacel TUR SIM and select the desired payment method.
7. Re-checking or correcting the respective data entered.
8. Binding dispatch of the order by pressing the “Pay now” button.

Before the order is bindingly sent, the consumer can go back to the website on which the customer’s information is recorded and correct input errors by pressing the “Back” button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process.

We confirm receipt of the order immediately by an automatically generated email.

Storage of the contract text for orders via our online shop: We save the contract text and send you the order data by email. You can view the terms and conditions at any time at: https://tourist-sim-cuba.com/terms-and-conditions/. You can view your past orders in our customer area under “Log in”.

§3 Prices, shipping costs, payment, due date

1. The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

2. “Consumer” within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

3. The prices stated include the statutory sales tax and other price components.

4. The consumer has the option of paying by: Credit card (Visa, Mastercard).

To protect customer data, payment processes are not handled by the website operator itself, but only via certified system payment modules from payment service providers supervised by BaFin. These are (each linked):

Creditcard:

Unzer GmbH

The payment processes, as well as any legal storage, or the possible re-provision of basic data, such as on the basis of encrypted tokenization for credit card payments, are carried out exclusively via the above-mentioned payment processors and their certified payment systems connected to the shop. No payment data is stored on the website or in the shop system. Possible reusable payment data for recurring payments is provided externally and in encrypted form by the payment processor, provided that the payment module and/or payment method has a corresponding function or option. The use of a payment method requires the consent of the processing in accordance with the requirements and implementation of the payment service provider and is granted by using this in the sense of the order decision.

§4 Delivery / Arrangement

1. By using the online top-up procedure to top up credit on Cubacel prepaid mobile accounts or purchasing the Cubacel TUR SIM, you instruct to pay the top-up amount to Fixed & Mobile Private Limited and at the same time you instruct Fixed & Mobile Private Limited to pay the top-up amount to Mobile operator Empresa de Telecomunicaciones de Cuba S.A. (Cubacel/ETECSA).

2. Unless we have clearly stated otherwise in the product description, all credits we offer are available immediately.

3. The top-up or registration of the Cubacel TUR SIM will only be sent/registered upon receipt of payment.

§5 Cancellation policy

Link to the cancellation policy

EU dispute resolution platform:
http://ec.europa.eu/consumers/odr/

§6 Contract language, place of jurisdiction

The only contract languages available are German and English.

The place of jurisdiction is Munich, Germany.

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