About the
Cubacel Tur SIM Card

The tourist sim for cuba (Cubacel Tur) is a prepaid SIM card that allows tourists to access to internet data at any time.
At the same time, it eliminates the often unmanageable roaming charges, as there are no costs for the recipient for incoming calls from abroad.

The tourist sim for cuba (Cubacel Tur) can be purchased from us via the starter package and then picked up at any ETECSA office (Oficina Comercial or Centro Multiservicio) and selected airports.


Frequently Asked Questions about the
Tourist Sim Cuba (Cubacel Tur SIM Card)

How can I buy a tourist sim (Cubacel Tur SIM Card)?

The tourist sim (Cubacel Tur) can only be purchase online.
Although you can also purchase the card via the internet from Cuba, we recommend that you make the purchase from your home country.

How do I activate the tourist sim (Cubacel Tur SIM Card)?

When you pick up the tourist sim (Cubacel Tur SIM Card), it will be activated automaticaly.

Who can I contact if I have problems with the Cubacel Tur SIM card?

ETECSA itself gives the telephone number: +53 (5) 2642266, which represents the customer service in Cuba, the staff speaks Spanish and English.
You can also contact us if you have any questions at support@tourist-sim-cuba.com

Where can I pick up the tourist sim (Cubacel Tur SIM Card)?

The pickup is possible at any commercial ETECSA Store in the country (Oficina Comercial or Centro Multiservicio), as well in the following airports:

– Havana International Airport (José Martí) Terminal 3
The CubaTUR / ETECSA stand is located after customs / migration in the baggage area in Hall C and is open 24/7 every day.
If you miss this or e.g. For example, if you land in Terminal 2, you could also visit the ETECSA office outside the airport at Terminal 3.
However, this is only open until 7 p.m. (Terminal 1 = domestic flights / Terminal 2 = charter flights / Terminal 3 = international flights)

– Holguín International Airport at the ETECSA / CubaTUR stand.

– Varadero International Airport at the ETECSA / CubaTUR stand.

– Camaguey International Airport at the ETECSA / CubaTUR stand.

– Other ETECSA offices where pickup is possible:

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